Three of Hearts

 Consulting

Table Games Operational Modules

  • Start up Services
  • Staffing needs / Organizational Structure
  • Dealer school set up
  • Dealer and Supervisor Training
  • Game Mix
  • Casino floor configuration 
  • Vendor relationships / contract negotiations
  • Recruiting
  • Budget preparation
  • Project Management
  • Assistance with internal controls and regulatory compliance

Process Improvement 

  • Look for opportunities to "save seconds" and increase revenue
  • Labor Efficiencies
  • Line by Line budget review using the "nice vs necessary" approach
  • Supervisor and Dealer Training on card counting, scams and cheating methods
  • Games mix and reconfiguration
  • Work with Surveillance to develop solid practices that protect assets
  • Customer Service and Team Building  Workshops

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*Not an all inclusive list of project management services 


Clients

Harrah's New Orleans

SugarHouse Casino

Penn National Casino

Sand Blast Events